Reference

diana4d Privacy Policy for Indonesia Accounts

Our diana4d Privacy Policy explains what we collect when you open an account, sign in on mobile, use DANA or QRIS, and contact account support.

ACCOUNT DATAWALLET RECORDSCOOKIE CHOICESACCESS REQUESTS
diana4d diana4d Privacy Policy for Indonesia Accounts
PRIVACY HELP PATH

Help With Privacy Requests and Access

A clear support route helps you ask about personal data without searching through payment screens.

ACCOUNT HELP Use the signed-in account help path for a Privacy Policy question, access request or correction request. Adding your registered phone number helps us match the request without asking you to share a wallet password or full payment credentials.
WALLET STATUS If a DANA, OVO, GoPay or QRIS record looks wrong, send the payment reference and visible status through account support. We use that reference to trace the transaction record while keeping the wallet login details outside our request.
SECURITY CHECK For sign-in, phone verification or suspected account access concerns, tell us which device and account step is affected. We may verify ownership before changing data or discussing a record, helping keep your account details private.
DATA HANDLING PRACTICE

How diana4d Handles Your Account Data

Privacy controls matter most when they match the steps you actually take. We connect account details to the sign-in path, phone verification, wallet status and support history rather than treating every visit…

WHAT WE COLLECT

We may collect your registration details, phone verification result, sign-in time, device signals, support messages and transaction references. If you open Live Blackjack Gold or Badminton BWF Tour Bet, activity records may connect to your account so we can protect access and resolve account questions.

PAYMENT RECORDS

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we retain payment references and status details needed for matching and reconciliation. We do not ask for your wallet PIN, wallet password or full banking login through the account help path.

COOKIE SETTINGS

Cookies can remember sign-in preferences, maintain basic session functions and show whether a page loads correctly on your device. Your browser controls whether optional cookies remain active; blocking them may affect saved settings, while required session cookies support account access.

ACCOUNT SECURITY

Phone verification, sign-in signals and ownership checks help us respond to unusual access. If you switch from a mobile browser to desktop, we may compare account activity and ask for confirmation before changing personal details or discussing a wallet record.

RETENTION PERIOD

We keep personal and transaction records for the time needed to operate the account, answer disputes, protect against misuse and meet applicable legal duties. When a record is no longer needed for those purposes, we remove it or reduce its connection to you.

POLICY CHANGES

If our Privacy Policy changes, we will place the updated wording in the policy area and show the revised date or notice where appropriate. Check this page before opening an account or changing wallet details so you can see the current handling terms.

Privacy Policy Questions About Your Account

These answers address the privacy searches we hear most often before account creation. They cover the data connected to login, local wallet records, cookies, correction requests and account access. If your question concerns a specific DANA, OVO, GoPay or QRIS reference, use the signed-in support path and include the reference shown in your payment history.

It covers registration details, phone verification, sign-in and device records, cookies, support messages and payment references. It also explains why we use those records, how we protect account access, when we retain them and how you can ask about, correct or request access to your personal data.

Phone verification confirms the account step before access and helps us distinguish you from an unauthorised person. We record the verification result and related account details, but you should never send a wallet PIN, wallet password or banking login through support.

Yes. The Privacy Policy covers records linked to DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We may retain a reference, amount, time and status to match the account record, resolve a dispute and confirm whether a transaction reached the expected stage.

Use the signed-in account help path and state whether you want access to a record or a correction. Add your registered phone number and the relevant account detail. We may complete an ownership check before releasing private data or changing the account record.

Required session cookies help keep your sign-in path working, while optional cookies can remember preferences and measure page activity. You can manage cookies in your browser. If you block required cookies, saved settings or parts of the account path may not work as expected.

We keep personal, security and payment records only while they support account operation, dispute handling, misuse prevention or applicable legal duties. After that need ends, we remove the record or reduce its connection to you, subject to any remaining legal requirement.

Yes. Your location does not change the request path. Send the DANA, OVO, GoPay or QRIS reference through signed-in account support, along with the registered phone number. We may verify ownership before discussing the record, and access depends on local law.